Assistive Technology
Speech Disability Phone Access "711"
A new service exists for people with speech disabilities. Speech-to-Speech (STS) relay service provides communications assistants for people with difficulty being understood by the public on the telephone. People can call toll free to reach an operator who is trained to be familiar with many speech patterns and to have excellent language recognition skills. The operator will place the call and repeat words as needed in a three way calling environment. STS is especially helpful for people who have difficulty typing, making use of a TTY device difficult. What is said on calls using a relay service is confidential.
UCP Michigan offers free trainings to groups on use of the service. Contact Pam at (800) 828-2714.
People may now reach both the Speech-to-Speech Relay and the TTY/TDD Relay by simply dialing "711" nationwide!
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